1. What are the minimum system
requirements for my PC? |
| 2. How do I install the game?
|
| 3. I don't know my PC specifications.
How can I check? |
| 4. Why do I receive a
message telling me the server has not
started? |
| 5. The maintenance time
is over, yet I still get a message saying
the server has not started. |
| 6. When I log into the
game, I get the message "Can't connect
to the server"? |
| 7. The bottom tool
bar has display errors / I cannot see my
HP bars / The font size is wrong |
| 8. When I log in, there
is a message saying "Your computer can't
open AVI file", after I click it, another message pop up saying "There
is no driver installed on your system"
how do I fix this? |
| 9. When I log in the game,
I can't see myself and get a black screen? |
| 10. After I player M&M
for a while, I get the message "Access
violation at address 00465A97 in
module'HL_CLIENT.EXE'.
Read of address 0295EEE8." |
| 11. When I play for a
while, the message "Canvas does not
allow drawing" pops up, then they
start multiplying. What is the problem? |
| 12. When logging into
the game I receive socket error or server
busy message boxes. |
| 13. When I log in the
game, I always hang there? |
| 14. I get the error message:
Unexpected end of archive. How to fix it? |
| |
| Answer |
| 1. What
are the minimum system requirements for
my PC?
Before you install the game, make sure
that your system meets the following requirements:
* Windows 98/ME/NT/2000/XP/Vista
* 500 MHz or faster Intel/Pentium processor
* 128MB RAM
* 1.2GB free hard drive space
* Video card with 2MB RAM or higher
* DirectX 6.1 or higher with compliant
video and sound
* Microsoft Media Player 9.0
* Internet connection with 512 Kbps or
faster connection speed
* Microsoft-compatible mouse and keyboard
|
| |
| 2. How to
install the game?
Once you have downloaded the game,
you'll find a file called Setup.exe or
similar, click this file twice to begin
the installation process. Simply follow
the onscreen instructions to install the
game. At the end of the installation
process click the "Finish"
button. You'll find a new icon on your
desktop, "Monster and Me" click
this icon twice to begin the game.
Note: When you play for the first time,
the game will probably have to patch
several times before you can play, this
may take quite some time depending on your
connection speed. |
| |
| 3. I don't
know my PC specifications. How can I check?
First, right click
on the mouse while pointed to the ‘My
Computer' on the Desktop and then click
on Entry-Information.
Another window titled by System Information
will then be opened showing the various
tabs such as System, Computer, etc.
Under the tap of General you should check
the following:
a. System: It has the name of OS in current
use and Build No.
b. Computer: You can check the type of
CPU installed on the system and the memory
capacity. |
| |
| 4. Why do
I get a message telling me the server has
not started? Every
day, except for Sunday, the servers are
brought down for maintenance, this is
usually at midnight Pacific Standard Time,
and lasts from 15 to 45 minutes depending
on what kind of maintenance is required.
If you find you're still unable to
connect, please consult the forum and ask
for assistance:
http://bbs.monsterandme.com |
| |
| 5. It has
passed the maintenance time, but I always
get the message "Haven't started the
server" when I try to log in the game?
Please download the
latest patch from our website and install
it under the M&M directory to fix
your problem. |
| |
| 6. When
I log into the game, I get the message "Can't
connect to the server"?
a Please make sure
that you computer has connected to an
ftp site.
b If you have installed firewall, it's
suggested you to modify its settings. |
| |
| 7. The
bottom tool bar has display errors / I can
not see my HP bars / The font is
wrong
There
is something wrong with your Font size :
Solution : Right click on your desktop and
select --> Properties --> Settings
--> Advanced --> Font size -->
Small fonts. |
| |
| 8. When
I log in, there is a message saying "you
computer can't open avi file", after
I click it,, another message pop up saying
"There is no driver installed on your
system" ?
1) It's suggested you to download the
DirectX together with media player (at
least 8.1) according to your OS.
2) If it fails for you, try the following
steps to fix your problem;
Step 1: If you don't have Kazaa, you should
download one.
Step 2: Run a search for Indeo Codec
Note: In the search menu there should
be a file labeled Indeo XP Codec or something
to this extent
Step 3: Download the Indeo Codec off Kazaa
and run the installation of the Codec.
Step 4: The game can play now.
Note: Before you installed the Codec,
please make sure that you have latest
windows media player and DirectX.
If it still can't fix your problem, you
need to reinstall K-Lite
Codec Pack.
In K-Lite Codec pack, don't forget to
find and tick "Indeo Video Codec".
|
| |
| 9. When
I log in the game, I can't see myself and
get a black / or half black screen
Solution
: Right click on Play.exe. Then select
Properties from the list. Next, press the
compatability tab at the top of the
properties window. In "Run this
program in compatibility mode for"
select "Windows 98 / Windows
Me". |
| |
| 10. After
I player M&M for a while, I get the
message "Access violation at address
00465A97 in module'HL_CLIENT.EXE'. Read
of address 0295EEE8."
Please reboot the
computer and the problem will disappear. |
| |
| 11. When
I play for a while, the message "canvas
does not allow drawing" pops up, then
they start multiplying?
Currently you can
relog in or reboot your computer to fix
it. |
| |
| 12.
When logging
into the game I receive Socket Error or
Server Busy message boxes.
To fix the socket error, Please
click here for instructions. To
fix the server busy error, Please
click here for instructions. |
| |
| 13.
When I log in the game, I always hang there?
a. You can have a
try 10-20 minutes later.
b. Please make sure you are not running
many program simultaneously.
c. You can reinstall the game by clearing
all files in its former directory and
create a different directory to install
M&M.
d. If you have installed the firewall
in your computer, you can try to modify
its settings.
|
| |
| 14.
I get the
error message: Unexpected end of archive.
How to fix it?
Depending on the
error message you may need a file which is
missing, to enquire please visit the
Troubleshooting section of the forums, Click
here to visit.
Alternatively, if you know which
file might be missing, you can attempt to
download it yourself and replace it, Click
here to visit the file downloads section.
|